Reliable, fast, everlasting. Denko takes the responsibility of service very seriously.
The service concept in Denko is entitled significantly comprising each step from the pre-sale to after-sale.
The service in Denko is a trust to our customers and is one of the most important steps determined in accordance with the principle of being good in quality at all times and at all stages. The philosophy that product quality must be banded together also with qualified service is our ultimate mission.
Since the existence of mankind heat comfort in households matters very much. Whereas in industry production must go on and burner must run throughly and reliably.
Our service network spreaded country-wide in a satisfactory way allows us to reach our customers quickly no matter where they are. The fact of a customer being at a distance isn’t a matter for us.
In order to encounter incessantly and constantly advancing technology, we ensure that all our service organization, receive technical training regularly, ranging from central service personnel to district organizations.
Thanks to Weishaupt – Germany’s excellent training facilities we continuously train our personnel in Germany, and this knowledge is passed on to various district services in Turkey via training seminars held in Denko’s headquarter office. This task, guarantee us, upgraded, and qualified service team.
Our service team is equipped with all necessary tools together with advanced flue gas analyzer to entrust the commissioning is done in the best way in respect of performance and gas emissions.
The necessary spare parts that can be needed in case of emergency are kept in service vehicles to provide immediate repairing, meets our customers satisfaction.
Our customers rely on us thoroughly as we offer service second to none “giving the best” at all time, 7 days, 24 hours.
Arif Doygun: 0533 - 815 59 92
İlker İlhan: 0532 - 609 11 01
Sefer Erler: 0532 - 415 99 32